Non-attendance Policy

It is the policy of this practice to charge for all non-attended appointments, without receiving 24hrs notice.
We reserve the right to charge up to the whole cost of the appointment. At our discretion, we may offer a fee of half the cost of the appointment as a courtesy, when payment is made promptly.

Non-attendance has a large impact on the practice, and to the staff member who loses their wages in these circumstances.
Thank you to all our patients over the years, who understand the implications of their failure to attend, and offer their fees of their own accord.